We're Here to Help.

Getting started is easy! Fill out the Get Started form, chat with our AI assistant, or call us at (619) 738-1193. We'll schedule a visit to assess your pool. We provide you with a personalized weekly quote based on your specific needs. You decide if you want to continue with our weekly service.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure online payment system powered by QuickBooks. We also accept ACH bank transfers for added convenience.

We proudly serve the greater San Diego area, including La Mesa, Chula Vista, National City, Eastlake, Rancho San Diego, San Diego, El Cajon, Spring Valley, Bonita, and surrounding communities. Not sure if we cover your area? Give us a call at (619) 738-1193 and we'll let you know right away.

Every service includes: skimming and removing surface debris, brushing walls and tile line, emptying skimmer and pump baskets, testing water chemistry, balancing chemicals (pH, chlorine, alkalinity), and a detailed email update with photos after each visit. We bring all necessary equipment and chemicals.

Once you hire us for service, we can typically complete your first visit within one week, depending on our current schedule and your location. We'll contact you within 24 hours to arrange a time. If you have an urgent situation (green pool, broken equipment, etc.), let us know and we'll do our best to accommodate you sooner.

We provide weekly pool maintenance service, which is optimal for San Diego's climate and ensures your pool stays consistently clean without unnecessary visits. After your initial service and assessment, we'll create a personalized weekly maintenance plan with transparent pricing based on your pool's size, type, and specific needs.

Yes! We provide complete maintenance for swimming pools, spas, hot tubs, and combination pool/spa setups.

We understand that plans change. For scheduled appointments, please contact us at least 24 hours in advance if you need to reschedule—we'll work with you to find a new time. For ongoing weekly services, you can cancel or pause service at any time with no contracts or cancellation fees. Just give us a call or send an email.

Absolutely! Chemical balancing is a core part of every service visit. We test pH, chlorine, alkalinity, calcium hardness, and stabilizer levels, then adjust as needed to keep your water safe and crystal clear. We also inspect your pump, filter, heater, automation systems, and other equipment during each visit, alerting you to any issues before they become expensive problems.

Yes, Murdock Pool Service is fully licensed and insured for your complete protection and peace of mind. We carry general liability insurance and workers' compensation coverage. Our technicians are experienced professionals who follow industry best practices and safety standards.

Yes! After every service visit, we send email a detailed report that includes photos of your pool, a summary of work performed, chemical readings, and any observations or recommendations. You'll always know exactly what we did and how your pool is looking—even if you're not home during the service.

After we complete your initial condition and assessment, we'll provide you with a personalized weekly service quote based on your pool's size, type. There's no obligation to continue—you can decide if our service is right for you. Most customers love the convenience and quality, and choose to set up ongoing weekly service.